NCSCH Conference Grievance Policy
NCSCH Conference Grievance Policy
The North Carolina Society of Clinical Hypnosis (NCSCH) is fully committed to conducting all activities in strict conformance with the American Psychological Association's Ethical Principles of Psychologists, the American Society of Clinical Hypnosis’s Code of Conduct, the National Board of Certified Counselors’ Code of Ethics, and the NASW Code of Ethics. NCSCH will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Board of Directors of the NCSCH.
While NCSCH goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the convention staff which require intervention and/or action on the part of the convention staff or an officer of NCSCH. This procedural description serves as a guideline for handling such grievances.
When a participant, either orally or in written format, files a grievance and expects action on the complaint, the following actions will be taken:
The North Carolina Society of Clinical Hypnosis (NCSCH) is fully committed to conducting all activities in strict conformance with the American Psychological Association's Ethical Principles of Psychologists, the American Society of Clinical Hypnosis’s Code of Conduct, the National Board of Certified Counselors’ Code of Ethics, and the NASW Code of Ethics. NCSCH will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Board of Directors of the NCSCH.
While NCSCH goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the convention staff which require intervention and/or action on the part of the convention staff or an officer of NCSCH. This procedural description serves as a guideline for handling such grievances.
When a participant, either orally or in written format, files a grievance and expects action on the complaint, the following actions will be taken:
If the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format. The Board President will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual.
If the grievance concerns a workshop offering, its content, level of presentation, or the facilities in which the workshop was offered, the Board President will mediate and will be the final arbitrator. If the participant requests action, the Board President may, if the grievance is determined to be founded:
Attempt to move the participant to another workshop or
a. Provide a credit for a subsequent year's workshop or
b. Provide a partial or full refund of the workshop fee.
c. Actions 2b and 2c will require a written note, documenting the grievance, for record keeping purposes. The note need not be signed by the grieved individual.
Attempt to move the participant to another workshop or
a. Provide a credit for a subsequent year's workshop or
b. Provide a partial or full refund of the workshop fee.
c. Actions 2b and 2c will require a written note, documenting the grievance, for record keeping purposes. The note need not be signed by the grieved individual.
If the grievance concerns NCSCH’s CE program, in a specific regard, the Board President will attempt to arbitrate.
Contact name(s): Dana Lebo, PhD, or Bill Hayes, LCSW
Email(s): drdanalebo@aol.com or wwhayes@outlook.com
Phone Numbers(s): 919.360.2495 or 704.754.0560
All serious grievances submitted by social workers will involve Mr. Bill Hayes, our social work consultant for continuing education.
Email(s): drdanalebo@aol.com or wwhayes@outlook.com
Phone Numbers(s): 919.360.2495 or 704.754.0560
All serious grievances submitted by social workers will involve Mr. Bill Hayes, our social work consultant for continuing education.